Ensyte

You're paying for leads that never become jobs.

Ensyte sets up and runs lead intake for small service businesses, so the calls and web inquiries you already pay for turn into booked jobs, without adding anything to your plate.

Email Ana See how it works

What missed leads cost you

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$2,311 a month

That's about $27,700 a year in jobs going to someone else.

Your marketing works. Then the phone rings.

  • Calls go to voicemail while you're on a job.
  • Web forms sit in an inbox until tomorrow.
  • Nobody can say which leads booked and which slipped away.

Each of those is a customer who may already be calling the next business on the list. Ensyte fixes what happens after someone reaches out.

How it works

One system, set up for your business and run for you each month.

  1. Capture every lead

    Calls, web forms and chats all land in one simple tracker, along with where each lead came from.

  2. Reply in minutes

    Missed and after-hours calls get answered or a text back right away. Web inquiries get an instant reply that names what they asked about.

  3. Follow up until it's settled

    Clear rules decide who calls back and when. Every lead ends up booked or closed out with a reason, not forgotten.

  4. Listen and improve

    Calls are reviewed against a quality checklist, and scripts and settings are tuned every month.

What's included

Setup

Done once, in about two weeks.

  • Missed-call text-back and after-hours answering on your existing number
  • Intake scripts written for your business
  • Follow-up rules and reminders
  • A simple lead tracker
  • Business texting registration with the carriers

Monthly management

So it keeps working as your business changes.

  • Call reviews against a quality checklist
  • A 30-second weekly summary by text or email
  • A monthly report on leads, bookings and what changed
  • Script and setting adjustments

Pricing is a fixed setup fee plus a monthly plan, based on how many leads you get. Email for a quote.

Your part: call back the leads that get flagged, and answer a quick yes-or-no text each week about which jobs booked. That's it.

Who it's for

Owner-run service businesses where a missed call is a missed job: garage door and HVAC companies, plumbers, small law offices and other local services.

Ensyte works alongside your marketing agency, not instead of it. They bring the leads. Ensyte makes sure the leads turn into customers.

Hi, I'm Ana Jackson.

For four years at Apple, my job was getting hundreds of people to do the same work the same way. Engineers knew what they needed. I turned that into workflows, step-by-step guidelines and quality checks that a large team could follow without guessing, and kept refining them as the work changed.

Small service businesses have the same problem on a smaller scale. You know how a call should go and when a lead should hear back, but it lives in your head. I get it out of your head and into a system that runs on its own, without handing you more work. Every lead gets handled the way you'd handle it yourself, even when you're on a job.

MS in Organizational Performance and Workplace Learning, Boise State University. Prosci Certified Change Practitioner.

Tell me how leads reach you today

Where do they come from, who answers, and where do they get stuck? I'll reply within one business day.